Terms and conditions
TERMS & CONDITIONS FOR “Pentel Floatune Buy & Win” CONTEST (the “Contest”) IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS (“TERMS AND CONDITIONS”) BEFORE ENTERING THIS CONTEST. THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND PENTEL (MALAYSIA) SDN. BHD. (“ORGANISER”) ESTABLISHING THE TERMS AND CONDITIONS UNDER WHICH YOU ARE ENTITLED TO PARTICIPATE IN THIS CONTEST. BY ENTERING THIS CONTEST, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO ABIDE BY THESE TERMS AND CONDITIONS.

A. Eligibility
The Contest is organised by Pentel (Malaysia) Sdn. Bhd. (“Organiser”) and is open to all Malaysians citizens, residents, work permit holders and valid Malaysia pass holders who are aged 13 and above. Persons ineligible and excluded from this Contest are: (a) Employees of the Organiser, Pentel (Malaysia) Sdn. Bhd; (b) Affiliates and subsidiaries and the immediate families (spouses, and parents, siblings, children and each of their spouses and household members) of each of (a) , and (b) Persons who are prohibited under the laws of their country of citizenship, residency or domicile to participate in any games of chance and/or skill, or this Contest.

B. Contest Period
The contest period starts from 00:00 hrs on 7th February 2025 and ends at 23:59 hrs on 30th April 2025. Any entries received before or after the Contest Period shall be automatically disqualified from participation. The Organiser is not liable for any lost, delayed, or misdirected Entries.

C. How to Participate
  1. Purchase a minimum of 1 piece of Pentel Floatune Advance Roller Ball Pen in a single receipt (“Proof of Purchase”) from any participating stores in Malaysia as listed under paragraph C.2 below (“Participating Stores”) during the Contest Period. We advise you to keep the original receipt for record/verification purposes.
  2. Participating Stores are all outlets in Malaysia that display the Contest’s point of sales material (“POSM”).
  3. To participate, the Participants are to scan the QR code as printed on the Contest in-store POSM.
  4. Participants would then be directed to a landing page where the Participants are required to provide his/her full name, last 4 digits of NRIC number as per MyKad, email address, telephone number, and submit a photo of the Proof of Purchase for verification purposes (“Entries”).
  5. Only printed receipts from Participating Stores and/or e-invoices from online purchases with clear details of the purchase are accepted. Any manual or written or illegible receipts will be deemed invalid, and the accompanying Entry will be disqualified.
  6. Phone data usage to participate in this Contest may be subject to charges by your service provider / carrier which shall be borne by the Participant.
  7. Each Entry shall be subject to verification by the Organiser and / or its representatives. In the event that details are invalid as determined at the Organiser’s sole discretion, the Entry will be disqualified.
  8. Personal information (including images) collected or received from the Participants may be used by the Organiser, and/or their respective agents and agencies for the purposes of administering the Contest, including conducting background checks on the Participant’s identity, and verifying their eligibility to participate and receive a prize. By participating in the Contest, the Participant explicitly allows the Organiser, Pentel (Malaysia) Sdn. Bhd. and/or their respective agents and agencies to contact the Participant via the Participant’s particulars provided for such purpose. The Organiser, Pentel (Malaysia) Sdn. Bhd., and their respective agencies value all personal information received and shall not disclose or furnish the Participant’s personal information to any unrelated third parties (save for their respective agents and agencies for the purposes of this Contest or where required by law). The Organiser shall manage all personal information collected, which contains personal data, according to the Personal Data Protection Act 2010.
  9. Any incomplete Entry, missing the Proof of Purchase, illegible, mutilated, altered, duplicated, tampered with, not obtained legitimately, contains printing typographical, mechanical, or other errors will be disqualified.
  10. All Entries (including the Proofs of Purchase) submitted become the property of the Organiser and will not be returned.
  11. Multiple entries are permitted. However, each Entry must be supported by a different Proof of Purchase (i.e. a Proof of Purchase is valid for one (1) Entry only). In the event of multiple purchases in one Proof of Purchase, it shall be considered as one Entry.


D. Prizes & Selection of Winners
  1. There are a total of 15 Prizes (“Prize” or “Prizes”) of the Contest as follows:
    Prize Type Contest Prizes Total Winners
    Grand Prize TRAVELER'S Notebook (Regular) 5
    Consolation Prize TouchnGo eWallet Credit RM 100 10
  2. The total number and type of Prizes that will be awarded in this Contest will not exceed those as stated in paragraph D.1. In participating in this Contest, the Participant acknowledges and agrees that in no event will more than the stated number of Prizes will be awarded.
  3. Prizes are available on an as-is basis and are not transferable, exchangeable, or convertible to monetary value. The Organiser reserves the right not to award any Prizes or any alternative prizes of equal or greater value, for any reason whatsoever to a Participant who fails to meet any stipulated requirement for the claiming of the Prize. The Organiser also reserves the right to substitute the Prizes with any other prizes of equal or greater value.
  4. Winner Selection:
    1. Grand Prize: The winners will be determined by the total number of qualified Contest entries received during the Contest Period divided by 5. For example, if the total number of qualified Contest entries is 777, then this number will be divided by 5 and rounded to the nearest lower whole number, which is 155. Hence, the 155th, 310th, 465th, 621th, and 776th qualified entries will be shortlisted and stand to win the Grand Prize.
    2. Consolation Prize: The winners will be determined by the total number of qualified Contest entries received during the Contest Period divided by 10. For example, if the total number of qualified Contest entries is 777, then this number will be divided by 10 and rounded to the nearest lower whole number, which is 77. Hence, each qualified entry that is a multiple of 77 (e.g. 77th, 154th, 231th, 308th…) will be shortlisted and stand to win the Consolation Prize.
  5. Participants who fail to produce the required Proof of Purchase or provide incomplete information will automatically be disqualified.
  6. Each Participant is entitled to win only one (1) Prize throughout the entire Contest Period.
  7. The Winners will be notified either through email, WhatsApp text, or phone call (maximum of three attempts) with details of how to claim the Prizes. Winners must produce the original Proof of Purchase for Prize collection and a valid Malaysia delivery address once Proof of Purchase has been validated.
  8. Winners may be required to sign a Participation / Release Agreement in such form as may be required by the Organiser to claim the Prizes.
  9. The Organiser reserves the right to substitute any winner subsequently found to be disqualified, for any reason whatsoever, with an alternative winner.
  10. Unless otherwise specified, all Prizes MUST be claimed by 31 May 2025. Prizes not claimed by the stipulated date will be forfeited.
  11. Prizes are subject to the terms and conditions of the respective sponsors and third-party vendors, if any. The Organiser is not liable for these conditions and the use of Prizes.
  12. The Organiser shall not be liable for warranties, maintenance, taxes or any additional costs of the Prizes. Prizes will be awarded in Malaysia only.


E. Verification
Entries submitted are subject to verification. Any Entry that is incomplete, missing the Proof of Purchase, illegible, mutilated, altered, duplicated, tampered with, not obtained legitimately, contains printing, typographical, mechanical or other errors or where the printing is unclear is invalid.

F. Other Conditions
  1. All promotional materials shall form part of these Terms and Conditions. In the event of any inconsistency between these Terms and Conditions with any advertising, promotional or publicity materials in relation to or in connection with the Contest, these Terms and Conditions shall prevail.
  2. The Organiser, Pentel (Malaysia) Sdn. Bhd. is not and shall not be held responsible for any delay, error or any other problems in the operation of the Contest caused by or arising from breakdown, technical malfunction of any telephone network or lines, computer or on-line-systems, servers or providers, computer equipment, software, failure of email on account of technical problems and / or traffic congestion on the internet and / or at any website or the telecommunication service or a combination thereof, including injury or damage to any participants or to any other person’s computer or mobile phone related to and / or resulting from participating or downloading materials in or in connection with the Contest.
  3. In no event will the Organiser, Pentel (Malaysia) Sdn. Bhd. and their respective parents, affiliates, subsidiaries and related companies, their respective advertising or Contest agencies or their respective officers, directors, employees, members, shareholders, attorneys, respective and agents (collectively, “Affiliates”), be responsible or liable for any damages or losses of any kind, including but not limited to direct, indirect, incidental, consequential, special or punitive damages arising out of any the Participant’s acceptance of the Prizes (if selected as winner), or their entry into the Contest. By participating in the Contest, Participants hereby release and agree to hold harmless the Organiser, Pentel (Malaysia) Sdn. Bhd. and their Affiliates from and against any and all rights, demands, claims, cause of action, losses, damages, costs and expenses whatsoever that they may have, or which may arise, whether in whole or in part, and whether directly or indirectly.
  4. The Organiser, Pentel (Malaysia) Sdn. Bhd. and their Affiliates make no warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability or fitness for a particular purpose of any of the Prizes. Without limiting the generality of the foregoing or anything in these Terms and Conditions, the Organiser, Pentel (Malaysia) Sdn. Bhd. and their Affiliates are not liable for any defect in the Prizes. For the avoidance of doubt, no provision in these Terms and Conditions shall be construed as limiting the liability of any party for death or personal injury caused by such party’s negligence or any liability which cannot be excluded under the laws of Malaysia.
  5. Notwithstanding any of the foregoing, the Organiser reserves the right to amend, add, replace, vary and / or modify these Terms and Conditions without giving prior notice. By participating in the Contest, the Participant is deemed to have accepted this Terms and Conditions and any amendments, additions, replacements, variations and modifications hereto, which shall be final and binding in all respects.
  6. This Contest and the Terms and Conditions shall be governed by the laws of Malaysia. The parties hereby submit to the exclusive jurisdictions of the courts in Malaysia.
  7. The Organiser’s decision on all matters relating to the Contest is final, conclusive, and binding. No correspondence will be entertained.
  8. Participants have the right to access, correct, or withdraw consent for personal information disclosure held by the Organiser. Such a request can be made via email at mktg1@pentel.com.my.


DATA PROTECTION AND PRIVACY POLICY NOTICE
Your personal data including your name and contact details (“Personal Data”) which you have provided to Pentel (Malaysia) Sdn. Bhd. its affiliates and/or appointed agency/third party (hereinafter referred to as “we” or “us” or “our”) in your application to participate in the “Pentel Floatune Buy & Win” (“The Contest”) will be recorded, stored or otherwise processed by us for purposes relating to the administration of the Contest and for related advertising, publicity, marketing and our other legitimate business purpose (“Purpose”).
Personal information (including images) collected or received from you may be used by the Organiser, Pentel (Malaysia) Sdn. Bhd. and/or their respective agents and agencies for the purposes of administering the Contest, including but not limited to conducting background checks on your identity, verifying your eligibility to participate and receive a Prize, and publicising winners’ announcement. By participating in the Contest, you explicitly allow the Organiser and/or their respective agents and agencies to contact you via the particulars provided for such purposes. The Organiser values all personal information received and shall not disclose or furnish your personal information to any unrelated third parties (save for their respective agents and agencies for the purposes of the Contest or where required by law).
Please be informed that your Personal Data may be disclosed to our affiliates, service providers and relevant business partners such as public relations agencies, market research firms, advertising agencies (if any) for the Purpose and as permitted by applicable data privacy laws.